Northwestern University Traffic Safety School - General FAQs

GENERAL FAQs

What if I can’t make it to my assigned Traffic Safety School course? How do I reschedule?
1. To learn more about rescheduling your Traffic Safety School course, click here.
Is there a fee to reschedule my Traffic Safety School course?

Traffic Safety School will reschedule you one time at no charge if you are within the grace period that appears in your class assignment letter. After the grace period has passed, the fees to reschedule range from $15 to $30.

Where can I find the Court contact info?

The Court contact information appears on the envelope that was given to you by the officer when you received the ticket.
Court and District information for Cook County, IL; Jefferson County, IL and Shelby County, IL is also available here.

Are Traffic Safety School fees refundable?

Unless you are found to be ineligible for Traffic Safety School, all fees are non-refundable. If you are found to be ineligible, a conviction is placed on your driving record and reported to Secretary of State and any overpayment less a processing charge will be refunded.

How do I know which Traffic Safety School course to attend?

If you received a ticket, click here for Traffic Safety School eligibility information.
To learn more about the courses offered by Traffic Safety School, click here.

What if I move or my mailing address changes?

It is your responsibility to notify Traffic Safety School if you change your mailing address. Traffic Safety School is not responsible for late, lost and/or undeliverable mail.
To change of the address on file with Traffic Safety School, call the Student Services Department at 800-626-9785 from 9:30 a.m.-3:30 p.m. Monday through Wednesday and Friday or 9:30 a.m.-noon on Thursdays.