Traffic Safety School
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4-Hour Driver Safety Course
Online 4-Hour Driver Safety Course
8-Hour Driver Safety Course
Youth Driver Safety Course
Drive Smart – Driving with Emotional Intelligence
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Online Course FAQs
Traffic Safety School
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> Online Course FAQs
ONLINE COURSE FAQs
How do I login to the Online 4-Hour Driver Safety Course?
Enter your login ID, password, and PIN in the appropriate fields and click the "Launch the Online Course" button.
This information can be found in the Online Course Assignment letter you received from Traffic Safety School.
What if I've lost my Password, or PIN?
Go to the course login screen, click on "Forgot Your Password"? and submit your student ID Number and your Driver's License Number.
What if I have problems with the online course?
You can call the Online Course Helpdesk at 847-467-5240 during business hours (Monday-Friday, 8:30 a.m. to 4:30 p.m. CST) or send an email to
Who do I contact if I have questions about my online credit card transaction?
Please contact Student Services at 847-467-6820 between the hours of 9:30 a.m. to 3:30 p.m. Monday-Friday, or 9:30 a.m. to 12:30 p.m. on Thursday.
What is the course demonstration and should I watch it?
The course demonstration is a five-minute example of what students encounter while taking the Online 4-Hour Driver Safety Course. Viewing the demonstration will help you determine if you want to take the Online 4-Hour Driver Safety Course, or if you would rather take an instructor-led classroom 4-Hour Driver Safety Course. The demonstration is also helpful in confirming that the computer you're using has the minimum requirements to successfully run the course.
What are the system requirements for the online course?
for system requirements.
Can the Online 4-Hour Driver Safety Course be accessed from more than one computer, for example a home, work, or library computer?
Yes. You can access the course from any computer that meets the minimum system requirements. Also, you may begin the course on one computer and continue the course from another as long as you remember your Login ID, Password and PIN.
Why does my system run so slowly when I use this course?
Different computers have different speed processors, if you have a slower processor, the course will run more slowly.
Also, depending on your Internet Service Provider, you may be logged onto the Internet during a very busy time. Consider this like a highway - the more cars on the road, the slower your car will move. Try accessing the course at a different time of day, as that may help.
What is Macromedia Flash Player and why is it required?
When entering the Traffic Safety School website, there was an automatic system check to see if your computer has a product installed called Macromedia Flash player. If you did not already have this, you were asked to download it. Installing this software is easy and free. Without this software, you will not be able to view the course. If you are unable to download the software on your computer, you must find another computer source to complete the course. Please contact the Helpdesk at 847-467-5240 for additional support.
How long is the Online Course and do I have to finish the entire course in one sitting?
The Online Course takes approximately four hours to complete. You do not have to finish the course in one sitting. You can complete as many sessions as you wish, save your work, log off and return to the course later. An electronic bookmark will be placed where you left off when you select the Quit and Save button. When you return you will automatically be directed to where you left off. The entire course and the post-assessment test must be completed by the course completion date indicated on your Traffic Safety School correspondence.
How can I check my progress while taking the course?
Modules that have been successfully completed will have a checkmark next to the module title on the main menu of the course.
Is there a test at the end of this course and what is a passing score?
Yes, you will need to pass a 25-question post-assessment test at the end of the course. To pass the test you must receive a score of 71% (19 of 25 questions correct) or higher.
What if I answer less than 71% of the post-assessment test questions correctly?
You will have three chances to pass the course assessment. If you do not receive a passing score on your first and second attempts, we suggest you review the Course Summary (Section J) or sections of the course to improve your knowledge. If you still have not passed the post-assessment test after three attempts, you will be locked out of the course. You will then be required to contact the Student Services Department at 847-467-6820 for further options.
After passing the post-assessment, how soon will I receive my certificate of completion?
You can printout your certificate upon successful completion of the course.
I need another copy or a replacement of my certificate of completion. What do I need to do?
The cost for a duplicate certificate of completion is $10.00. Please contact the Student Services Department at 847-467-6820 to request a duplicate certificate.
Where can I go to learn more about safe driving?
to learn more.
I have comments or feedback on the course. How can I share these with Traffic Safety School?
We'd love to hear your thoughts on the course, both what you liked about the course and what might be improved. After completing the post-assessment test, users may choose to take a two-minute survey to provide feedback.
Taking a Course
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General Info: 800-626-9785 Fax: 847-467-5219 E-mail:
1801 Maple Avenue, Suite 1410, Evanston, IL 60201-3193
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